Blog
What actually happens on a calling floor.
Answer rates, spam labels, abandoned calls, routing that nobody reviews, and the quiet ways a phone operation loses money. Written by the people who build the thing.
How to check if your business number is flagged as spam
Four ways to check whether your business number shows as Spam Likely on AT&T, Verizon and T-Mobile, and the warning signs to watch in your call data.
Call disposition codes: lists for sales, collections, insurance and support
What call disposition codes are, ready-to-use lists for sales, collections, insurance and support teams, and how to keep your list short enough that reps use it.
Final expense cold calling script: honest openers that book appointments
Final expense call scripts for new leads, aged leads and voicemail, with qualifying questions and answers to the objections seniors raise most.
Solar appointment setting script: opener, rebuttals and confirmation call
A solar appointment setting script that qualifies the homeowner, roof and bill, books the consultation, and confirms it the day before to cut no-shows.
CRM with a built-in phone system: what you get and when it's worth it
What a CRM with a built-in phone system logs for you, how it compares with a phone app plus an integration, and what 10 seats cost each way.
Life insurance cold calling scripts that sound human
Five life insurance call scripts for new leads, aged leads, referrals and voicemail, plus answers to the objections agents hear most.
How to remove "Spam Likely" from your business number
Why business numbers get labeled Spam Likely, how to check each carrier, and the steps that get the label reviewed, plus how to keep new numbers clean.