TCPA Command Center
Catch TCPA Risk Before the Phone Rings.TCPA compliance software: DNC checks, state calling hours and abandoned-call tracking.
Every number is checked against the federal Do Not Call list, known litigators and your own list before it is dialed. Calling hours follow each state’s rules, abandoned calls are tracked against 3%, and one screen shows what every campaign is carrying. Tools and records, not legal advice.
- Checked before every dial
- State calling rules in view
- Tools, not legal advice
How a call moves through it
- A number is up nextFrom a campaign, a click-to-call or a workflow
- Screened firstFederal DNC, litigators and your own list
- On a listNever dialed, reason savedClear to callDialed within that state’s hours
- Everything recordedReady when someone asks why
Fewer Surprises, Better Records.
A number on a do-not-call or litigator list is never dialed, and the reason is saved.
The calling-hour rules for all 50 states and DC on one screen, with your own tighter rules on top.
Your abandoned-call rate tracked against 3% over the last 30 days.
Every blocked call recorded with the check that stopped it, and consent dates on the contact.
Calling Rules in Place in Three Steps.
Start from the State Rules
Calling windows and do-not-call rules for all 50 states and DC are in place. Add tighter rules per campaign or list.
Dial with the Checks on
Every number is screened against DNC, litigator and your own lists before it is dialed, within that state’s hours.
Read the Whole Floor
Track abandoned calls against 3% over 30 days, and compare any two campaigns or queues side by side.
What Is TCPA Compliance Software, and What Does It Check?
TCPA compliance software, and telemarketing compliance software more broadly, helps US calling teams follow the Telephone Consumer Protection Act and related rules: Do Not Call lists, calling hours, consent and abandoned calls. Adoptiv’s TCPA tools put those checks into the calling itself, before a number is dialed.
As do not call compliance software, it scrubs every number against the National Do Not Call Registry, a known-litigator list and your own do-not-call list before the call (compliance screening). Each list can block the call or flag it, and every blocked attempt is saved on the contact with the reason. Calling into states with their own lists? Add them as a suppression list on the campaign.
Calling windows, consent expectations and do-not-call rules are held for every state and DC, so nobody on the floor works out the time zone in their head. You can stack tighter rules on top: a shorter window for one campaign, consent tiers on a list.
Abandoned calls are tracked against 3% over the trailing 30 days, with last week drawn over this one, and any two campaigns or queues can be compared on drop rate, calling-hour risk and number exposure. Pair it with caller ID reputation to watch your numbers too. These are tools and visibility, not legal advice: no software can make your calls compliant, and the reading is yours.
Telemarketing Compliance Tools, Built into Every Call.
Known TCPA litigators blocked or flagged before the call.
The calling-hour rules for all 50 states and DC, read against every campaign.
Consent tiers per list, stacked over the state default.
Measured against 3% over a rolling 30 days, week over week.
Every blocked call saved on the contact with the check that stopped it.
For Teams That Call Consumers in the US.
Compliance Checks on a Spreadsheet vs Before Every Dial.
| What | Exports and manual checks | With Adoptiv |
|---|---|---|
| Do Not Call scrubbing | Exports and manual checks: A list export checked now and then | With Adoptiv: Every number checked before it is dialed |
| Calling hours | Exports and manual checks: Reps work out the time zone themselves | With Adoptiv: Rules for every state and DC, read against every campaign |
| Abandoned calls | Exports and manual checks: Read in a report after the fact | With Adoptiv: Tracked against 3% over a rolling 30 days |
| Proof for an audit | Exports and manual checks: Pieced together from several exports | With Adoptiv: Every blocked call saved with its reason |
| Rules per campaign | Exports and manual checks: One policy for everyone | With Adoptiv: Tighter windows and consent tiers stacked on top |
Operational controls and visibility only. Nothing here is legal advice, and no software can guarantee compliance with the TCPA or any state law.
TCPA Command Center Questions, Answered.
What is TCPA compliance software?
Tools that help you follow the US Telephone Consumer Protection Act: checking numbers against do-not-call lists, respecting calling hours and keeping records. Adoptiv’s are operational tools, not legal advice.
Which lists are checked?
The federal Do Not Call list, known TCPA litigators, your own do-not-call list and any list you suppress for a campaign. Lookups are billed per check.
Does Adoptiv make my calls compliant?
No software can promise that. Adoptiv gives you the checks, limits and records; how you call, and what your counsel advises, is still yours to decide.
What counts as an abandoned call?
A call answered by a person who is not connected to a live agent within two seconds. Adoptiv tracks your rate against 3% over the last 30 days.
What should a TCPA compliance checklist include?
At least: consent on record for each number, a Do Not Call scrub no more than 31 days old, calling hours in the contact’s time zone, abandoned calls under 3%, and a record of each check. Adoptiv covers the scrubs, calling hours and abandoned-call tracking; consent and policy are yours. This is general information, not legal advice; check your campaigns with your own counsel.
Does Adoptiv check state do not call lists?
It checks the federal registry, known litigators and your own lists, and holds calling rules for every state. If you call into states with their own do not call lists, add them as a suppression list on the campaign.
What are the TCPA calling hours?
Federal rules allow telemarketing calls between 8 a.m. and 9 p.m. in the called person’s local time, and some states are stricter. Adoptiv holds those rules for every state and DC and shows which campaigns call outside them. This is general information, not legal advice; check your campaigns with your own counsel.
How often should I scrub my list against the Do Not Call Registry?
US rules require sellers to use a version of the registry no more than 31 days old. Adoptiv checks each number at the moment it is dialed, rather than against a list exported weeks earlier.
What is a litigator scrub?
A check of your list against people known to file TCPA lawsuits, so you can block or flag them before the call. Adoptiv runs it with the DNC check, billed per lookup.
What counts as prior express written consent?
A signed agreement, electronic signatures included, that clearly authorizes a specific seller to make marketing calls to a specific number, and isn’t a condition of buying. This is general information, not legal advice; check your campaigns with your own counsel.
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