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Adoptiv

Webmail

A whole mail client inside the CRM, so the thread and the lead it belongs to are one screen apart rather than one tab apart. Opening a message runs nothing the sender wrote and tells the sender nothing.

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Opening a message in the reading pane

4 of 4 turned away
What the message contains
  • <script>fetch(...)</script>sanitiser
    removed before the document is built, along with every on-event attribute
  • <a href="javascript:...">sanitiser
    javascript, vbscript and data-html addresses are taken out
  • <img src="https://.../px.gif">policy
    left in the document and refused by the policy, so it never fires
  • <div style="background:url(...)">policy
    sender CSS is allowed to be inline and still cannot fetch anything
The document it is opened inside
sandboxallow-same-originallow-popupsallow-popups-to-escape-sandboxallow-scripts
Content policy inside it
default-src 'none'; img-src data: blob:; style-src 'unsafe-inline'
base target=_blankreferrer no-referrer
Remote images are blocked to protect your privacy.
The choice lives in this one message. It is not remembered for the sender, the thread or the account
Eight system rows per connected mailbox, of which Starred and Drafts are views rather than mailboxes. Fifty rows a page, two hundred at the ceiling. One active mailbox per person
Active content is taken out on the way in: script tags, event attributes and addresses that execute. What is left is markup and inline style.
0
single keys, so a rep clears a list without the mouse
0
system folders per connected mailbox, Drafts among them
0
mailbox a person may connect

Product figures from the platform’s own defaults - not customer averages

The mechanism

How it works.

01

A message cannot run anything on your floor

Message HTML is put in a frame that is never granted script permission, under a policy that forbids fetching anything, in its own document. Sender CSS cannot reach the app around it either.

02

Remote images stay off until you ask

Anything the message would fetch from elsewhere is withheld and a bar offers to load it for that one message. Simply opening something tells its sender nothing.

03

Two of the folders are not folders

Starred is not one. It filters on the flag, because starring never moves a message anywhere. Drafts is a real row in the eight, and what it shows is what you began writing here merged with the drafts the provider already had.

04

Read here means read on your phone

Marking something read or starred is pushed back over whichever connection carried it, so the mailbox in your pocket agrees with this screen. Archiving and deleting travel out too on a Gmail or a Microsoft mailbox, and not on one you wired up by hand.

Where it sits

Two moments in every message.

Every message passes through the same seven. Webmail is the lit ones, and everything either side of it is a different page in this category.

  1. 01
    Connect

    the account it syncs with

  2. 02
    Compose

    writing it, and from what

  3. 03
    Send

    leaving now, or on a schedule

  4. 04
    Arrive

    landing, and what it lands as

  5. 05
    Attach

    pinning it to the right record

  6. 06
    Book

    the meeting that comes of it

  7. 07
    Govern

    who may use what, and see what

The specifics.

8 facts
Keyboard
Eleven single keys, c to write and ? for the cheat sheet among them, so the list of them is on the key that opens it
Rendering
Sandboxed frame, no scripts, remote content withheld until you allow it for that message
Paging
Twenty rows a page, which is what the list asks for. Fifty is only what the endpoint falls back to when nobody says, and two hundred is the ceiling no screen reaches
Folders
Eight system rows per mailbox, Drafts among them. Starred is the one that is a filter on a flag rather than a place
Mailboxes
One active per person across all six connection kinds, checked by every route in before a second one is allowed
Manual fetch
Seven, fourteen or thirty days on demand, and three of those requests a minute per person
Disconnecting
Messages attached to a lead or a deal are kept. Everything else is deleted
Not the same as
This is the client you read in. How the mail got here is whichever of the six connections carried it

More in Email & Calendar

11 capabilities

Webmail, four mailbox connections, tracking, calendar and meetings.

Calendar Sync

Book a slot while the customer is still on the line and the invitation is in their inbox before you say goodbye. What they change comes back when you sync.

Outlook & Microsoft 365

The mailbox stays connected, and a message somebody moved is not sitting here twice. Outlook and Microsoft 365 over Graph, picking up only what changed.

Exchange Sync

A Microsoft mailbox brings its diary and address book with it, and whether it sits in Microsoft 365 or on a server in your building is worked out for you.

IMAP & SMTP

The connection for a mailbox nobody hosts for you. We sign in for real before saving the hosts and ports, so a typo is caught while you are still at the form.

Template Permissions

Regulated copy stays with the people allowed to send it. Filing a template into a group is what shares it, so there is no second step for anybody to forget.

Open & Click Tracking

What does not count is the useful part: a rep opening their own message, a crawler, the same person twice in five minutes. A figure a supervisor can act on.

Email Signatures

Nobody retypes their sign-off. It is held once per mailbox and added on the way out, so mail from the platform arrives looking like mail from a person.

Meeting Scheduling

A meeting agreed on a call is never lost because somebody else's service was slow. The booking is saved here first, then the room and the calendar entry.

Zoom

Move the meeting an hour and the Zoom room moves with it, on the link guests already have. Delete the booking and the room goes too, with nobody chasing it.

Google Meet

The join link is made by the calendar itself, on the same save that books the meeting, so nobody hunts for it later. One Google account is the whole setup.

Microsoft Teams

Pick Teams on a booking and the join link is written into the invitation guests receive, so nobody chases it in a follow-up. A room you own travels too.

Email & Calendar

See webmail on your own floor.

Thirty minutes, your numbers and your data. We will set webmail up live and you can decide from the thing itself rather than from this page.

See pricing

14-day trial · no card · migration included