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Email Signatures

Nobody retypes their sign-off. It is held once per mailbox and goes on the way out, so the last line of every message is the one your name is supposed to sit on. Replies skip it, forwards do not.

See pricing

Where the sign-off is attached

appended
Outgoing
The row
email_signaturesintegration_id · unique
[email protected]one per connected mailbox
What the send path reads
Renewal terms for next year
in_reply_toabsent
  • send path, immediatethe branch is reached
  • names no parentcontinue
  • auto_append is onappend
What leaves the building

Hi Dana,

Numbers attached. Happy to walk through them Thursday if that helps.

Best,

<br/><br/>
Priya Raman
Account Director, Northgate
+44 20 7946 0158
block attached at send
A hundred thousand characters of HTML, edited under your profile rather than in the composer. If the lookup fails the message still goes without it
A fresh message names nothing, so the branch falls through to the append.
0
signature per connected mailbox, so there is nothing to pick at send time
0
characters of HTML in one block
0
line breaks between your words and the block

Product figures from the platform’s own defaults - not customer averages

The mechanism

How it works.

01

It belongs to the mailbox, not to you

The sign-off hangs off the connected account and goes when that goes. Disconnecting destroys the block rather than parking it, and connecting the same provider again writes over whatever is there, which is how an old sign-off ends up going out under a new address.

02

A reply skips it, a forward does not

A reply already carries a sign-off in the quoted copy underneath, so it is left alone. A forward names nothing it is answering, so it counts as a fresh message and picks the block up.

03

Attached at send, not shown while writing

The block goes under the body on its way out, so the editor stays showing only the words you actually wrote.

04

Off is a switch, not a deletion

Turning the appending off leaves the block where it is, so a sign-off can sit out a campaign and come back without anybody rewriting it.

Where it sits

Two moments in every message.

Every message passes through the same seven. Email Signatures is the lit ones, and everything either side of it is a different page in this category.

  1. 01
    Connect

    the account it syncs with

  2. 02
    Compose

    writing it, and from what

  3. 03
    Send

    leaving now, or on a schedule

  4. 04
    Arrive

    landing, and what it lands as

  5. 05
    Attach

    pinning it to the right record

  6. 06
    Book

    the meeting that comes of it

  7. 07
    Govern

    who may use what, and see what

The specifics.

8 facts
One per
Connected mailbox. There is no second one to choose between at send time
Size
A hundred thousand characters of HTML
Lands on
New messages and forwards sent from the composer, separated from the body by two line breaks
Skipped on
Replies and replies to everybody, where a quoted copy below already carries one
Never lands on
A cadence send or a workflow send, which carry the wording their own template holds. A signature belongs to mail a person composed
Edited at
The mail signatures page under your profile, not inside the composer
Ownership
Only on a mailbox you connected, and someone else's comes back refused. Disconnecting takes the block with it, so keep a copy elsewhere if it took a while to write
If the lookup fails
The message still goes out without it, and the failure is logged rather than shown to you

More in Email & Calendar

12 capabilities

Webmail, four mailbox connections, tracking, calendar and meetings.

Webmail

The thread and the lead it belongs to are one screen apart, not one tab apart. Snooze, send later, and a reading pane that runs nothing the sender wrote.

Calendar Sync

Book a slot while the customer is still on the line and the invitation is in their inbox before you say goodbye. What they change comes back when you sync.

Gmail Sync

Mail is here without anybody pressing refresh or forwarding anything, filed against the lead holding the address. Google knocks the moment something changes.

Outlook & Microsoft 365

The mailbox stays connected, and a message somebody moved is not sitting here twice. Outlook and Microsoft 365 over Graph, picking up only what changed.

Exchange Sync

A Microsoft mailbox brings its diary and address book with it, and whether it sits in Microsoft 365 or on a server in your building is worked out for you.

Template Permissions

Regulated copy stays with the people allowed to send it. Filing a template into a group is what shares it, so there is no second step for anybody to forget.

Open & Click Tracking

What does not count is the useful part: a rep opening their own message, a crawler, the same person twice in five minutes. A figure a supervisor can act on.

Meeting Scheduling

A meeting agreed on a call is never lost because somebody else's service was slow. The booking is saved here first, then the room and the calendar entry.

Zoom

Move the meeting an hour and the Zoom room moves with it, on the link guests already have. Delete the booking and the room goes too, with nobody chasing it.

Google Meet

The join link is made by the calendar itself, on the same save that books the meeting, so nobody hunts for it later. One Google account is the whole setup.

Microsoft Teams

Pick Teams on a booking and the join link is written into the invitation guests receive, so nobody chases it in a follow-up. A room you own travels too.

Email-to-Record Matching

Mail files itself against the lead, on a rule short enough to print: the addresses on the lead, matched exactly. No domain guessing, and nothing to dispute.

Email & Calendar

See email signatures on your own floor.

Thirty minutes, your numbers and your data. We will set email signatures up live and you can decide from the thing itself rather than from this page.

See pricing

14-day trial · no card · migration included