The Cloud Call Centerwith a CRM, Auto Dialer and AI Built In.The Auto Dialer and Business Phone Systemwith a CRM and AI Built In.The CRM and Business Phone Systemwith an Auto Dialer and AI Built In.

Adoptiv is a CRM and business phone system with an auto dialer and AI built in. Your team can make and answer calls, text customers, follow up and manage deals in one place, on the web or on Android. Every call is saved to the right contact automatically.

SIYA is Adoptiv’s flagship AI, trained on millions of real sales calls, inbound and outbound. After every call she puts the next steps in your feed - callbacks, meetings, follow-up emails and contact updates - each with the words she heard, ready to accept in one click, the way your best rep would. She can also answer your calls 24/7, qualify callers and book meetings.

Any team that talks to customers by phone: small businesses making one call at a time, sales offices and real estate teams, inbound and support desks, and high-volume floors dialing 250,000+ leads a day. Use it for inbound calls, outbound calls, or both.

Yes. The Adoptiv app turns Android phones and tablets into a full mobile dialer. Make and answer calls on your Adoptiv business number from anywhere, and incoming calls ring on your phone and your computer at the same time. It needs Android 10 or later.

Yes. Dialer Plus and Enterprise include power and predictive dialing with voicemail detection, so reps only talk to real people. Dialer minutes are billed per minute from your prepaid wallet.

Yes, on each rep’s own US number, for calls to and from the US and Canada, with no per-minute charge. A fair-use limit of 6,000 minutes per rep per month applies, which is more than a full-time rep can use.

Every rep gets a US phone number included. You can add more local or toll-free numbers by area code from inside the app in seconds, ready for calls and texts.

When a call ends, the rep picks what happened - answered, voicemail, busy or wrong number - and Adoptiv books the next step: a callback, a reminder, or a follow-up email or text. Follow-up sequences keep going on the schedule you set, and can be limited to the sending hours you choose.

The AI records, transcribes and summarizes every call, and adds the customer’s mood, a quality score and the next steps. On AI+ and Dialer Plus this is unlimited for calls on your own number. SIYA, the AI voice agent, comes with monthly minutes per rep on the same plans.

Every number can be checked against the federal Do Not Call list, known litigators and your own do-not-call list before it is dialed, with each check billed per lookup. Adoptiv also holds the calling-hour rules for every state, dials campaign leads only in their own local calling hours by default, tracks your abandoned-call rate, stores consent dates and records why any call was blocked. These tools help you stay compliant, but they are not legal advice.

No one can guarantee that, but Adoptiv helps a lot. It gives every number a daily health score, rests one that looks flagged while a clean spare takes its calls, registers your business name for caller ID, warms up new numbers slowly, and picks the number each contact is most likely to answer.

It depends on how many calls your team makes. Most of the saving comes from two jobs Adoptiv takes off your reps: typing call notes, because the AI writes them, and dialing and waiting, because the auto dialer does it.

Those CRMs either have no built-in dialer or sell predictive dialing as an extra. Adoptiv includes the CRM, the phone system, the auto dialer, the mobile app and the AI in one product, with one login and one bill.

Yes. The team maps your fields, imports your contacts, deals and history, and checks the result with you before you switch the floor over.

You open the chat and somebody who works here reads it. We hold ourselves to picking it up inside 60 seconds during US business hours - a commitment we make rather than an average we measured. It is a person on the first reply, not a bot that hands you over once it runs out of answers.

Every connection runs over TLS 1.2 or better, each customer’s records are kept in a space of their own, and access is governed by a role hierarchy with sharing rules. Adoptiv is GDPR-aligned and ships TCPA tooling. The one thing we will not overstate: there is no HIPAA business associate agreement, so a program that needs one is not a fit yet. The security page states where every certification stands.