Blog
What actually happens on a calling floor.
Answer rates, spam labels, abandoned calls, routing that nobody reviews, and the quiet ways a phone operation loses money. Written by the people who build the thing.
Best dialer for real estate investors: what to look for
What real estate investors need in a dialer, how BatchDialer, Mojo, PhoneBurner and Adoptiv compare on price and features, and which fits your list.
Power dialer vs parallel dialer: which one fits your team?
Power, parallel and predictive dialers compared: how each one works, what it costs, the abandoned-call trade-off, and which kind of team each suits.
Local presence dialing: how it works, when it helps, and when it backfires
What local presence dialing is, why local numbers get answered more, how it gets numbers flagged when done badly, and how to set it up properly.
Debt collection dialer: what small agencies need, and what to skip
What a debt collection dialer should check before every call, how dialing modes fit collections work, and the questions to ask before you buy.
Solar cold calling script: aged leads, old quotes and neighbor installs
Solar cold calling scripts for aged leads, old quotes and neighbor installs, with rebuttals, a voicemail, a follow-up text and the numbers to track.
Power dialer for life insurance agents: what to look for
What a power dialer does for life insurance agents, the compliance checks it should run before each call, and how to choose between power, predictive and flat-rate dialers.
How to check if your business number is flagged as spam
Four ways to check whether your business number shows as Spam Likely on AT&T, Verizon and T-Mobile, and the warning signs to watch in your call data.
Call disposition codes: lists for sales, collections, insurance and support
What call disposition codes are, ready-to-use lists for sales, collections, insurance and support teams, and how to keep your list short enough that reps use it.
Final expense cold calling script: honest openers that book appointments
Final expense call scripts for new leads, aged leads and voicemail, with qualifying questions and answers to the objections seniors raise most.
Solar appointment setting script: opener, rebuttals and confirmation call
A solar appointment setting script that qualifies the homeowner, roof and bill, books the consultation, and confirms it the day before to cut no-shows.
Life insurance cold calling scripts that sound human
Five life insurance call scripts for new leads, aged leads, referrals and voicemail, plus answers to the objections agents hear most.
How to remove "Spam Likely" from your business number
Why business numbers get labeled Spam Likely, how to check each carrier, and the steps that get the label reviewed, plus how to keep new numbers clean.